THE ABC'S OF CALLING |
- SPELLING / PRONUNCIATION.
- SAYING TELEPHONE NUMBERS.
- GIVING ADDRESSES AND CHECKING INFORMATION.ç
- PROBLEMS UNDERSTANDING.
GENERAL INFORMATION
- STANDARD TELEPHONE VOCABULARY.
- CALLING FROM THE UK AND USA.
- DIRECTORY ASSISTANCE.
WHO'S CALLING, PLEASE?
- ANSWERING CALLS.+
- MAKING CALLS.+
- SORRY, WRONG NUMBER.+
- HAVING DIFFICULTY.+
TAKING AND LEAVING MESSAGES
- TAKING A MESSAGE.
- LEAVING A MESSAGE.
- PUTTING CALLER OFF.
- GETTING PUT OFF.